Shipping policy

Shipping is free on every order — no minimums, no codes.
Every order ships with full tracking. You'll get your tracking link by email as soon as your order ships, typically within 1–3 business days of purchase.
Delivery: most orders arrive within 6–14 business days. We ship from our fulfillment partners' warehouses, and transit times vary by region.
If your tracking hasn't moved in 10 days, email support@tidytuft.com — we'll chase it down. If an order is lost in transit, we reship it or refund it in full. You'll never be stuck holding the bag for a carrier problem.
We ship to street addresses only. Our fulfillment carriers can't reliably deliver to PO boxes, so please provide a physical address at checkout. If you've already placed an order to a PO box, email support@tidytuft.com as soon as possible and we'll update the address before it ships. Orders that can't be delivered because of a PO box address will be refunded once the parcel is returned to us.